Privacy & Cookie Policy
Last updated: 28 October 2026. This policy applies to beautycosmachine.com, the Beautycos B2B equipment information and enquiry website.
1. Who to contact
For privacy questions or requests about information you have provided, contact our website team:
Beautycos · beautycosmachine.com
Serve@beautycosmachine.com
2. Information we use
When you send an enquiry, we receive the name, email, company, telephone or WhatsApp number, country, product interests, business type and message that you choose to provide. We use these details to answer your request, discuss equipment and provide related support. Please do not include patient records or sensitive health information.
Hosting and security systems may process IP addresses, request times and browser information to deliver the site, prevent abuse and investigate technical problems. Tutorial access uses an authorised phone number or access password and limited access records to protect restricted videos. Staff login data is used to secure administration.
3. Optional analytics
With your permission, our self-hosted Matomo analytics measures page visits, referring sources, approximate regions, device information and contact-button interactions. IP addresses are anonymised. Analytics is disabled until you select Accept analytics. Essential only keeps optional analytics off; enquiries and product browsing still work. Browser Do Not Track and Global Privacy Control signals also keep optional analytics off. Tracking cookies are currently disabled in Matomo.
4. Cookies and local storage
- Privacy preferences: bc_privacy_v1 in local storage remembers your analytics choice for up to 180 days. It is not an advertising identifier.
- Restricted tutorials: bct_… is an essential, secure session cookie, valid for approximately 8 hours after successful verification.
- Language: Polylang may use pll_language to remember the chosen language.
- Administration: WordPress authentication, test and settings cookies are used when staff sign in. Their duration depends on the login and browser settings.
- Security and consent: hosting safeguards and Matomo consent-status markers may be used where needed to provide security or respect your choice.
Use Cookie settings in the footer at any time to accept or withdraw analytics permission. We ask again when the stored preference expires. You can also clear cookies and local storage in your browser. Blocking essential storage can interrupt login or restricted-video access.
5. Service providers and external links
Hosting, website administration and authorised support providers process information as needed to operate the service. Clicking WhatsApp, an email link, a map or a social link takes you to the relevant service, whose own privacy terms apply. Provider locations can differ from your country; contact us for information about relevant arrangements.
6. Retention and your requests
We keep enquiry and support information for as long as needed to respond, maintain the business relationship and meet applicable record-keeping obligations. Security and analytics records follow their configured retention limits. Depending on applicable law, you may request access, correction or deletion, object to certain uses, or withdraw consent. Contact us above; we may need to verify your identity.
7. Changes
We update this page when the website or its processing changes. The date above identifies this version.
